Australia · Independent Directory

Find your local Centrelink Service Centre

Complete directory of 318 Centrelink Service Centres across all 8 states and territories. Address, opening hours, phone, services, and map for every centre.

What you'll find on this site

Every centre, mapped

All 318 Centrelink Service Centres with exact coordinates, embedded Google Maps, and direct directions link.

Real opening hours

Day-by-day opening hours for every centre — including break times where applicable. Sourced from the public Department of Human Services dataset.

Services by centre

See exactly which services each centre offers: Centrelink, Medicare, NDIS, and Veterans Affairs. Not every centre has every service.

Before-you-visit guides

What to bring, how to book, online alternatives, and step-by-step guides for the most common Centrelink and Medicare services.

Frequently asked questions

Is this the official Centrelink website?

No. This is an independent editorial directory, not affiliated with Services Australia, Centrelink, or the Australian Government. The official site is servicesaustralia.gov.au. We compile public dataset information into searchable, well-organised pages — but always verify critical details by calling the centre directly.

How current is the data on this site?

Centre locations, addresses, and opening hours are based on the Department of Human Services public dataset (current as of 9 January 2019), released under Creative Commons Attribution 3.0 Australia. Phone numbers and online services links are kept current. Because some centres may have moved or changed hours, always call 13 24 68 to confirm before visiting.

How many Centrelink Service Centres are in Australia?

There are 318 Centrelink Service Centres across Australia (the centres with staff). Additionally, there are Agents (in newsagencies, post offices in rural areas) and Access Points (self-service kiosks). This directory focuses on the 318 staffed Service Centres only. The most centres are in New South Wales (103), followed by Queensland (69), and Victoria (59).

Can I do everything online instead of visiting a centre?

Most things — yes. myGov handles claims, payment updates, document uploads, and Medicare claims. In-person visits are mainly needed for identity verification, original documents, or complex situations. See our online vs in-person guide for details.

What number do I call?

The Centrelink general line is 13 24 68 for most payments. For Medicare it's 13 20 11. Different payments have different dedicated lines — these are listed in the relevant guides. Calling from overseas: +61 13 24 68.