Centrelink Service Centres in New South Wales

New South Wales has 103 Centrelink Service Centres operated by Services Australia. These centres provide in-person support for Centrelink payments, Medicare, NDIS, and Veterans Affairs services. Most can also be accessed online via myGov, but some trámites still need an in-person visit for identity verification or original documents.

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All 103 Service Centres in New South Wales

Can I do this online instead?

Most Services Australia services in New South Wales can be accessed online through myGov. This includes claiming payments, updating personal details, uploading documents, reporting income, and managing your Medicare claims. In-person visits are typically only needed for:

• Initial identity verification (especially for new claims)
• Original document presentation (birth certificates, passports)
• Complex situations requiring face-to-face assistance
• Interpreter-assisted appointments

For more guidance, see services online vs. in-person.

Services available at New South Wales centres

• Centrelink payments — JobSeeker, Age Pension, Family Tax Benefit, and 15+ other income support programs.
• Medicare services — Medicare card, claims, enrolments, and family cover.
• JobSeeker Payment — for unemployed Australians or those with reduced work capacity.
• Age Pension — income support for eligible Australians of pension age.
• Disability Support Pension — for those unable to work due to disability.