JobSeeker Payment — Eligibility and How to Apply

JobSeeker Payment is the main income support for Australians of working age who are unemployed or temporarily unable to work due to illness, injury, or disability. It replaced Newstart Allowance in 2020 and applies to people aged 22 to Age Pension age. This guide covers exactly who qualifies, how much you receive, mutual obligations, and the step-by-step application process.

Who is eligible for JobSeeker Payment

• You must be at least 22 years old and under Age Pension age (currently 67).
• You must be an Australian resident — Australian citizen, permanent resident, or holder of certain Protected Special Category Visas (most New Zealand citizens).
• You must meet the residence rule (generally 4 years of Australian residency, with some exceptions for newly arrived residents or refugees).
• You must meet income and assets tests — these have thresholds and tapering rates.
• You must be looking for work, in education or training, or temporarily unable to work due to illness or injury (medical certificate required).
• You must agree to a Job Plan and meet mutual obligation requirements.

How much you receive

• JobSeeker base rate (as of 2026, indexed twice per year): approximately $762.70 per fortnight for singles with no children. Higher rates apply if you're a single parent (~$816.90/fortnight) or partnered.
• Additional supplements may apply: Energy Supplement, Rent Assistance (if you rent), Pharmaceutical Allowance, and various concession card benefits.
• The income test reduces your payment if you earn more than $150/fortnight; the asset test affects eligibility for those with assets above certain thresholds.

Mutual obligation requirements

• Job searches — most jobseekers need to apply for 4–20 jobs per month, depending on circumstances.
• Workforce Australia activities — you'll be assigned to a Workforce Australia provider who arranges activities like job search training, work experience, or skills courses.
• Reporting income fortnightly — even if zero, you must report online or by phone.
• Attending appointments — with your provider, Centrelink, or training programs.
• Failing to meet mutual obligations can result in payment suspension or financial penalties.

Step-by-step application

• 1. Create a myGov account and link Centrelink. If you don't have a Customer Reference Number (CRN), request one by calling 13 28 50 or visiting a Centrelink Service Centre.
• 2. Start your claim online via myGov → Centrelink → Make a claim. Have your bank details, tax file number, and Medicare card ready.
• 3. Complete the claim form. Be honest and thorough — false claims are prosecuted.
• 4. Upload required documents: ID, residence proof, employment separation certificate (if applicable), medical certificate (if claiming due to illness).
• 5. Attend an identity verification appointment if requested. This typically requires visiting a Service Centre with original documents.
• 6. Wait for assessment (usually 14–28 days). You'll receive a written decision via myGov.

Frequently asked questions

Can I work while on JobSeeker?

Yes, but earnings reduce your payment. You can earn up to $150 per fortnight before any reduction. Above that, your payment reduces by 50 cents per dollar earned up to $256, then 60 cents per dollar above $256.

How long can I stay on JobSeeker?

There's no maximum duration. As long as you meet eligibility and mutual obligations, you can receive JobSeeker indefinitely until you find work, transition to another payment (e.g. Age Pension at 67), or become ineligible.

Is JobSeeker enough to live on?

The Australian Council of Social Service (ACOSS) and many social policy experts argue the base rate is below the poverty line. Most recipients also receive Rent Assistance and concession card benefits to supplement it. Many also work part-time to top up income.