Western Australia has 33 Centrelink Service Centres operated by Services Australia. These centres provide in-person support for Centrelink payments, Medicare, NDIS, and Veterans Affairs services. Most can also be accessed online via myGov, but some trámites still need an in-person visit for identity verification or original documents.

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All 33 Service Centres in Western Australia

Can I do this online instead?

Most Services Australia services in Western Australia can be accessed online through myGov. This includes claiming payments, updating personal details, uploading documents, reporting income, and managing your Medicare claims. In-person visits are typically only needed for:

  • Initial identity verification (especially for new claims)
  • Original document presentation (birth certificates, passports)
  • Complex situations requiring face-to-face assistance
  • Interpreter-assisted appointments

For more guidance, see services online vs. in-person.

Services available at Western Australia centres