Service Centre · Australian Capital Territory
Woden Service Centre
Centrelink + Medicare · Open today 08:30–16:30
Woden Service Centre is located in Phillip, Australian Capital Territory (2606). This Services Australia office handles centrelink + medicare services for residents of Phillip and surrounding suburbs.
Opening hours
| Day | Opening hours |
|---|---|
| Monday | 08:30 – 16:30 |
| Tuesday | 08:30 – 16:30 |
| Wednesday | 08:30 – 16:30 |
| Thursday · Today | 08:30 – 16:30 |
| Friday | 08:30 – 16:30 |
| Saturday | Closed |
| Sunday | Closed |
Hours based on the Department of Human Services public dataset. Always call before visiting to confirm — public holidays may affect opening hours.
Services available at this centre
Woden Service Centre provides the following services:
- Centrelink services — JobSeeker, Age Pension, Disability Support Pension, Youth Allowance, Family Tax Benefit, Parenting Payment, Carer Payment, and more. See all Centrelink payments.
- Medicare services — enrolment, Medicare card replacement, claims, and family health cover. Learn about Medicare services.
How to prepare for your visit
Before visiting Woden Service Centre, prepare the following:
- Photo ID — driver licence, passport, or Australian birth certificate.
- myGov account — if you have one, link Centrelink/Medicare beforehand at my.gov.au to speed things up.
- Bank details — BSB and account number if applying for or updating payments.
- Proof of address — recent utility bill or bank statement.
- Income or evidence documents — relevant to the claim you're making (payslips, medical certificates, custody papers, etc.).
- Interpreter request — if needed, call 131 450 (TIS National) before your visit to arrange one for free.
For a full step-by-step before-you-visit checklist, see what to bring to Centrelink.
Booking an appointment
Many Centrelink services can be done online via myGov. For services that need an in-person visit, you can book an appointment by calling 13 24 68 (Centrelink general line) or visiting the centre during opening hours. Walk-in service is available but wait times can be 30 minutes to 2 hours depending on time of day.
For step-by-step instructions, see how to book a Centrelink appointment.
Frequently asked questions
What's the wait time at Woden Service Centre?
Wait times vary by time of day and time of month. Mornings between 9:00–11:00 are often busiest. The least busy times are typically Wednesday and Thursday afternoons. Call 13 24 68 to ask about current wait times or to book an appointment.
Can I do my Centrelink business online instead?
Yes. Most Centrelink and Medicare services are available via myGov — claims, payment history, updating details, uploading documents, and reporting income. In-person visits are usually only needed for identity verification, document originals, or complex situations. See services online vs. in person.
Is the Phillip office accessible?
Most Services Australia centres have wheelchair access, hearing loops, and provide interpreter services on request (call 131 450). Specific accessibility features for Woden Service Centre can be confirmed by calling 13 24 68 before your visit.
What's the difference between Centrelink and Medicare here?
Woden Service Centre is a combined service centre. Centrelink handles welfare and income support payments (JobSeeker, Age Pension, family payments, etc.). Medicare handles health-related services (Medicare card, claims for medical visits, vaccination records). Both can usually be done at the same centre in one visit.